Every person on your team has views of the world and the people in it that are a direct result of their social upbringing. Unless you spend time immersed in other cultures, it’s difficult to see your own cultural norms and understand other’s cultural differences. From learning how to listen and understand your coworkers and customers, to knowing how your colleagues work or learn differently from you, cultural competence is an essential leadership quality.
Cultural competence has quickly become one of the most requested training topics. Join managers and leaders worldwide on the journey of developing an in-depth understanding of personal biases and commitment to neutralizing biases. This training will help you discover the historical and current events that cause others to see the world differently and become aware of the institutional barriers faced by others.
Course objectives and outcomes:
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